New FASTag Rules Effective August 1: What You Need to Know for a Hassle-Free Drive

date26 Aug 2024Read Time3 min read
News
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The National Payments Corporation of India (NPCI) has announced new rules for FASTag users that will take effect on August 1, 2024. These updates aim to streamline toll payments and reduce congestion at toll plazas across the country. Here’s a breakdown of the changes and what you need to do to stay compliant.

Key Changes to FASTag Rules

1. Mandatory KYC Updates

A big change has an impact on the Know Your Customer (KYC) requirement. From August 1, all FASTag users need to update their KYC to follow the new rules from the NPCI. Users must complete this update by October 31, 2024, for FASTags that are three to five years old. If users don't do this, they might not meet the new rules.

2. Replacement of Old FASTags

FASTags which are older than five years need to be replaced. That's because they need to maintain the efficiency and security of the toll collection system. If your FASTag is over this age, you should get a new one.

3. Updating Vehicle and Contact Details

The new rules say all vehicle registration numbers and chassis numbers must be linked to the matching FASTag. Also, FASTags must be tied to a phone number to make sure messages and alerts about transactions are easy to send.

4. New Vehicle Registration Update

When you buy a new car, update the registration number within 90 days to link it to your FASTag. This helps keep the database accurate and prevents issues at toll booths when you pay.

5. Database Verification and Photo Upload

FASTag providers now need to check their databases to make sure all the information is correct and current. Customers must upload photos of the front and side of their car to add another layer of verification.

Also Check: How to Deactivate Fast Tag in Minutes!

Deadlines to Remember

The most critical deadline to keep in mind is October 31, 2024. By this date, all KYC updates and FASTag replacements must be completed. This applies to FASTags that were issued between three and five years ago, and for those that are over five years old, replacements are mandatory. To make this process easier, consider using the CarInfo app, which allows you to manage all your FASTag needs in one convenient place.

Why These Changes?

The updated rules are designed to enhance the efficiency and security of the FASTag system. By ensuring that all users are compliant with the KYC requirements and that vehicle details are correctly linked, the NPCI aims to streamline toll payments and reduce the chances of fraud or errors. The CarInfo can help you stay on top of these updates, providing features like vehicle RC details and RTO information to ensure all your information is accurate and up to date.

Which FASTag is Best?

When choosing the best FASTag, it's essential to consider factors such as ease of use, customer service, and additional features. While all FASTags function similarly by using Radio Frequency Identification (RFID) technology for cashless payments at toll plazas, some offer more convenience and support than others. For those looking for a comprehensive solution to manage their FASTag, the CarInfo app stands out. It integrates seamlessly with FASTag services, allowing you to track your service history, check two-wheeler insurance, pay challans, and keep your tag ready for use, all in one place.

Government Norms for FASTag Usage

The government has made it mandatory for all vehicles to have a FASTag for toll payments. If your FASTag is not working due to a low balance or damaged RFID, you will be required to pay double the toll fee at the booth. Most vehicles sold after 2017 are pre-fitted with a FASTag, but if you have an older vehicle, you must apply for one through any authorized bank.

Conclusion

With the new FASTag rules coming into effect on August 1, 2024, it is crucial for all users to update their KYC, replace old FASTags, and ensure all vehicle details are correctly linked. These changes are aimed at improving the efficiency and security of toll payments across India, making for a smoother driving experience for everyone.

Stay updated and compliant with these new guidelines to avoid any disruptions in your travels and ensure a hassle-free journey every time you hit the road.


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