The Ultimate Guide: How to Deactivate Fast Tag in Minutes!

Since its introduction, FASTag has revolutionized highway travel in India. With benefits like smooth toll booth experiences, cashless transactions, and fuel savings, it’s easy to see why it's widely adopted. However, there are times when you may need to deactivate your FASTag account.

In this guide, we'll walk you through the simple steps to deactivate your FASTag account, ensuring you have your vehicle's registration certificate (RC) details and service history at hand. By the end, you'll know how to log into your FASTag account on the respective platform, find the deactivation option, and follow the instructions, which may include filling out a deactivation form.

Once you've completed these steps, you can confirm your deactivation request and manage your FASTag account effortlessly. We'll also cover how to reactivate your FASTag if needed. Let's get started!

Check: FASTag KYC Update in 5 Easy Steps!

What is a FASTag?

FASTag is a Radio Frequency Identification (RFID) technology developed by the National Payments Corporation of India (NPCI). It involves a passive tag affixed to the windscreen of your vehicle that allows you to drive through toll plazas and make digital payments, eliminating the need to stop at tolls. Additionally, FASTag seamlessly integrates with the Regional Transport Office (RTO) system, ensuring compliance with vehicle registration and e-challan payments.

As of January 2023, there were over 6.4 crore FASTags issued in India. In 2022, the Government of India collected ₹50,855 crore in tolls, marking a substantial increase from ₹34,778 crore in 2021.

Beyond facilitating toll payments, FASTag keeps a record of all your toll payments and recharges, making it a convenient digital payment method.

Reasons to Deactivate a FASTag Account

Deactivating your FASTag account can be necessary in several situations to prevent unauthorized use and financial issues. Here are some key reasons why deactivation is important:

1. Selling or Transferring Ownership

• When you sell or transfer your vehicle, deactivate the FASTag linked to it.
• Failing to do so can result in the new owner using your FASTag, leading to unauthorized charges.

2. Lost or Damaged FASTag

• If your FASTag is lost or damaged, deactivate it immediately to prevent misuse.
• This protects your linked bank account or prepaid wallet from unauthorized transactions.

3. Change in Vehicle Registration

• If your vehicle registration changes due to relocation or other reasons, deactivate the old FASTag and activate a new one with updated registration details.
• This ensures toll charges are accurately associated with your current vehicle registration.

4. Avoiding Duplicate Charges

• If you have multiple FASTags for one vehicle, deactivate the unused ones to prevent duplicate toll charges.
• This helps manage your accounts efficiently.

Methods to Deactivate a FASTag Account

Deactivating your FASTag account is simple and can be done online or offline. Here’s a detailed look at both methods:

Online Deactivation

1. Visit the FASTag Issuer's Website or App

• Log in using your registered credentials.
• Navigate to the "Deactivation" option under "Account Management" or "Service Request."
• Select the FASTag account to deactivate.
• Follow the on-screen instructions, possibly providing additional verification information.
• Confirm your request and receive a confirmation message or email.

Offline Deactivation

1. Visit a Point of Sale (POS) Location

• Go to a bank branch, petrol pump, or toll plaza offering FASTag services.
• Inform the representative of your intention to deactivate your FASTag account.
• Provide your FASTag ID or vehicle registration number and identity proof (e.g., PAN card or Aadhaar card) for verification.
• The representative will help you initiate the deactivation process.
• Receive a confirmation receipt or message once the deactivation is complete.

You can also check your FASTag account status through the National Payments Corporation of India (NPCI) website.

Quickest Way to Close a FASTag Account

The quickest way to close a FASTag account is online through the FASTag issuer's website or app. This method is faster than offline deactivation at a POS location and can be done anytime from the comfort of your home.

Steps to Reopen a Closed FASTag Account

Reopening a FASTag account is straightforward and can be done online or offline.

Online Reactivation

1. Visit the Issuer's Website or App

• Log in with your registered credentials.
• Navigate to "Account Management" or "Service Request" and find the reactivation option.
• Follow the instructions, providing any necessary verification.
• Confirm your request and receive a confirmation message or email.

Offline Reactivation

1. Visit a POS Location

• Inform the representative of your intention to reactivate your FASTag account.
• Provide your FASTag ID or vehicle registration number and identity proof.
• The representative will assist you in the reactivation process.
• Receive a confirmation receipt or message once the reactivation is complete.

Additional Information

• Clear any outstanding balance before reactivating your account.
• A reactivation fee may apply, depending on the issuer.
• Recharge your FASTag account before use.

Conclusion

Managing your FASTag account, whether deactivating or reactivating, is a straightforward process with multiple options for convenience. Deactivating your FASTag is crucial in scenarios like selling your vehicle or losing the tag to prevent unwanted charges. Reactivating is also hassle-free, giving you flexibility and control over your toll transactions. It's also essential to ensure that your car insurance is up-to-date and that you have access to helpful tools like the CarInfo app for managing your vehicle information. Whether you're buying or selling cars, having a reliable resource like CarInfo can simplify the process. Remember, the fastest route to closing a FASTag account is through online deactivation, offering speed and convenience. Stay informed, and enjoy the ease of managing your highway travel experiences with the FASTag revolution.